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Surprised by Insurance, Part Two

A couple of months ago, in an article I called “Surprised by Insurance,” I advocated using the concept of surprise as a distinguishing feature of your brand.   While you might expect surprise to be a distinguishing branding feature in sexier industries like fashion, food or entertainment, it’s a fairly unusual phenomenon to find in the […]

Put QR Codes in Your Insurance Marketing Tool Kit

Quick response codes (QR codes) are two-dimensional codes capable of holding thousands of alphanumeric characters of information.  They are similar to one-dimensional bar codes, except they can hold a lot more information. By scanning one of these codes with your iPhone, Android or any other camera-enabled smart phone, you can access digital content on the […]

To Build a Successful Insurance Website Focus on Your Marketing Goals

If you’re thinking about creating a website for your agency, your first step should be taking the time to think through why you want a website in the first place. Sometimes an insurance agency will create a website simply because everyone else has one.  In other cases, an agency decides it needs the equivalent of […]

Insurance Industry Image Update

I’ve been thinking of writing about public relations for insurance agencies, so I started reviewing a little booklet that I wrote on the subject a few years ago.  I was surprised to recall that in the 1990s, insurance agents rated “image” fifth in the top 15 factors critical to agency value. What does “image” even […]

How To Keep Insurance Buyers From Getting Slightly Annoyed at You

The new year is well underway.  I have now consumed the one pound box of See’s candy that I get from our bookkeeper every year, so I know.  Of course I consume it as quickly as I can, so I don’t have to endure the constant guilt of knowing it’s bad for me.  I don’t […]

Why Have a Website Your Customers and Prospects Don’t Even See?

In my last post, I talked about SmartsPro Marketing insurance agency websites and how we are positioning ourselves against our competitors.  To recap briefly, I divided them into four groups:  non-insurance, do-it-yourself, primarily providers of ancillary products and high-end consultants. Frankly, I like the high-end website developers.  I like the way they get to the […]