Helping Agents Succeed
with Trusted Communication Solutions

About Smarts Publishing

For more than 30 years, Smarts Publishing has been a trusted editorial partner to insurance agencies across the country. Our specialty is plain‑English communication — clear, accurate, and crafted with the professionalism your clients expect. We are not a template shop. We are a premium editorial studio.


Our Editorial Legacy

Smarts Publishing began with a simple idea: insurance communication should be understandable. Over the decades, we have refined a writing style that cuts through jargon and delivers clarity without sacrificing accuracy. Our client newsletters have supported agencies in Property & Casualty, Life & Health, and Employee Benefits — helping them communicate with confidence and consistency.

That editorial philosophy was formalized and proven through the Insurance in Plain English (IPE) series — a four‑volume curriculum that established our reputation for clarity, accuracy, and respect for the reader.

The Insurance in Plain English Series (Volumes I–IV)

These four books form the foundation of our editorial identity. They demonstrate our ability to translate complex insurance concepts into clear, accessible language without oversimplifying or talking down to the reader.

  • Volume I — Insurance Fundamentals in Plain English
  • Volume II — Property & Casualty Insurance in Plain English
  • Volume III — Life & Health Insurance in Plain English
  • Volume IV — Employee Benefits in Plain English

View the Insurance in Plain English series on Amazon

Together, these volumes demonstrate our editorial competence, our mastery of insurance subject matter, and our commitment to clarity and respect for the reader — the same principles that guide every client engagement today.


The Expansion of the IPE Series

Building on the success of the original four‑volume series, we expanded the IPE brand into emerging fields where clarity is often lacking. These additional volumes apply the same plain‑English editorial standards to modern, technical subjects.

  • AI in Plain English — a clear, accessible guide to artificial intelligence concepts for business and insurance professionals
  • Cybersecurity in Plain English — an introduction to cyber risk, cyber insurance, and essential security concepts written for non‑technical audiences

View additional IPE volumes on Amazon

These works extend the plain‑English philosophy into new domains, reinforcing our commitment to clarity wherever professionals need trustworthy, understandable information.


The Connection to IDL

Smarts Publishing is also the editorial foundation behind Insurance Designation Lookup (IDL), a platform dedicated to plain‑English explanations of insurance credentials and professional development pathways.

Through IDL, we expanded our editorial mission into professional‑development publishing — producing clear, accessible books for insurance professionals pursuing advanced designations.

IDL Books Published

  • CPCU 500 — Foundations of Risk Management and Insurance
  • CPCU 520 — Insurance Operations
  • ITL: The CPCU Companion — Understanding the Designation and Its Legacy

These works reflect the same editorial philosophy that has guided Smarts Publishing for decades: clarity, accuracy, and respect for the reader.


Editorial Services — Defined and Focused

Smarts Publishing now operates with a refined scope. We provide editorial services only — the research, writing, and plain‑English editing that form the core of every effective newsletter.

For agencies that require design, printing, or email distribution, we can coordinate with outside providers for an additional fee. But our primary value — and the reason agencies choose us — is our editorial craft.

  • Custom newsletter content tailored to your client demographics
  • Multiple versions per issue when your book of business requires it
  • Editorial planning for each publication cycle
  • Plain‑English writing refined over three decades
  • Optional coordination with design, print, and email vendors

Because our work is highly customized, we accept new clients only when there is a strong editorial fit. Our minimum monthly editorial engagement is $500.


Is Your Agency a Fit?

If your agency values high‑quality, customized communication — and you want an editorial partner who treats writing as a craft — we invite you to request a proposal. We’ll ask for details about your client demographics, lines of business, and communication goals, then prepare a tailored editorial plan for your review.